Install cobby Extension

Download the extension by clicking

The extension should be installed on your Magento server. A best practice guide how to install Magento extension can be found here .

Once installed, you’ll see a notification at top of the Magento Admin Panel Click here to set up your account. If you click on it, you’ll be redirected to the cobby settings under System/configuration/services/cobby .


Your License key and Contact Email are already filled.


You can either choose to create a new or  use an existing web service-user.

To create a New User you have to provide a User Name, a new Api Key and a User Email.


If you choose to Use an Existing User, you have to select a User Name from the list and provide the users API Key.


Once you are done click on Save Config. The store will be connected to our service and you’ll receive an email with the Installationlink for Excel.


Download the extension by clicking


  1. Unpack the Extension ZIP file on your computer.
  2. Connect to your website source folder with SSH/SFTP/FTP client
    and upload all the files and folders from the extension package
    to the corresponding root folder of your Magento installation:Please use the Merge upload mode. Do not replace the whole folders, but merge them. This way your SSH/SFTP/FTP client will only add new files. This mode is used by default by most of SSH/SFTP/FTP clients software. For MacOS it’s recommended to use Transmit or Cyberduck.
  3. Connect to your Magento directory via SSH.
  4. Run the following two commands:
    php bin/magento module:enable Mash2_Cobby
    php bin/magento setup:upgrade
  5. Go to System — Cache Management page on your Magento backend and click the Flush Magento Cache button.

cobby is now installed and needs to be configured.


cobby authenticates to your Magento Installation via a user account. It is best practice to create a dedicated user for cobby.

  1. create a dedicated User Role for cobby:
    1. navigate to System –> User Roles
      user roles
    2. click on Add New Role
    3. set Role Name to cobby-role, enter your password under Current User Identity Verification, then switch to Role Resources
    4. under Resources select cobby
      resources cobby
    5. click on Save Role
  2. Create a user for cobby and assign the role we have created in 1.:
    1. Navigate to the user management: System –> All Users
      user management
    2. create a new user by clicking.
      Add New User
    3. fill in all required fields under User-Info and enter your password under Current User Identity Verification. Note down the User Name and Password, we need those later.
    4. switch to User Role.
    5. Tick your new created cobby-role.
      created cobby-role
    6. click on Save User and proceed with step 3.
  3. configure the cobby settings
    1. navigate to Stores –> Configuration
      —> Services: cobby
      Services: cobby
    2. Under General Settings fill the fields User Name and API Key with the information from step 2.3
      License key: is already filled out with your license key for this cobby installation
      Contact Email: is already filled with your Email address. cobby will inform you of notifications, errors and updates through this address.
      User Name: the User Name of the user you created in 2.
      API key: the Password of that user
      sinnigen demo-daten
    3. Note: API Keys / Passwords can expire by default in Magento 2. Make sure in the settings that the password cannot expire.
      1. To manage the Lifetime – Go to Stores > Configuration > Advanced (Admin).
      2. Under Security section, change the value of Password Lifetime (days) to empty.
      3. Or set the password on “Recommended”.
    4. click on Save Config. The cobby service will now be set up this may take some time, you’ll receive an email to your Contact Email once the service is set up. The email will provide you with an install link to the cobby Excel AddIn.